▸Internal Knowledge

Was kann ich tun um im Notfall den Kundenservice zu kontaktieren?

Im Notfall während Ihrer Reise können Sie unsere Notfallrufnummer nutzen, die in der Tourlane App oder unter Ihrem digitalen Reiselink hinterlegt ist. Diese Nummer ist 24/7 erreichbar und wird 7 Tage vor Ihrem Reisebeginn freigeschaltet. Vor diesem Zeitpunkt ist die Nummer nicht sichtbar. Die Notfallrufnummer sollte ausschließlich für dringende Notfälle oder Situationen verwendet werden, die eine zeitnahe Lösung erfordern, wenn Sie sich bereits auf Ihrer Reise befinden oder am heutigen Tag Ihren Flug antreten.

Helfen Sie mit, unseren Service zu verbessern 😊

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