My flight is canceled, what do I do?
"If your flight is canceled, please follow these steps:
1. **Contact the Airline:**
- Reach out to the airline immediately to understand your options for rebooking or obtaining a refund. Airlines often provide alternative flights or compensation in the event of cancellations. If you are already at the airport, go directly to the airline's desk for assistance.
2. **Contact Customer Service:**
- Inform our customer service about the flight cancellation. They can assist with rearranging your travel plans, including accommodations and transfers if necessary.
3. **Check Your Travel Insurance:**
- If you have travel insurance, review your policy to see if it covers flight cancellations. You may be eligible for compensation or assistance with rebooking.
4. **Keep Documentation:**
- Save all correspondence and documentation related to the flight cancellation. This will be useful for any claims or follow-up actions.
You can contact us through our customer service portal. We will assist you in resolving the situation and ensuring that your travel plans are adjusted accordingly."
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