Can I request an early check-in or late check-out for my hotel?
Yes, you can request an early check-in or late check-out for your hotel stay. However, whether your request can be accommodated depends on the hotel's availability and policies. Here are the steps you should take to request an early check-in or late check-out:
#### Contact Customer Service:
1. **Inform Tourlane Customer Service:**
- If you booked your hotel through Tourlane and need assistance with requesting early check-in or late check-out, contact our customer service. Provide them with your booking reference and the specific times you are requesting. They can help communicate your needs to the hotel.
#### Contact Information:
You can contact us through our customer service portal. We will help you navigate the situation and ensure that your request is communicated to the hotel.
#### Tips for Early Check-In:
1. **Membership Programs:**
- If you are a member of the hotel's loyalty program, you may have access to benefits such as early check-in. Mention your membership status when making the request.
2. **Flexible Arrival:**
- If the hotel cannot guarantee early check-in, ask if they can store your luggage until your room is ready. This allows you to explore the area or use hotel amenities while you wait.
#### Tips for Late Check-Out:
1. **Membership Programs:**
- Similar to early check-in, hotel loyalty program members may have access to late check-out benefits. Mention your membership status when making the request.
2. **Alternative Options:**
- If the hotel cannot accommodate a late check-out, ask if they can store your luggage after you check out. This allows you to enjoy your last day without worrying about your belongings.
By following these steps and making your request in advance, you can increase the likelihood of securing an early check-in or late check-out for your hotel stay. If you need further assistance, please do not hesitate to contact our customer service.
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