My flights need to be rescheduled due to a natural disaster, can you help me?

If your flights need to be rescheduled due to the a natural disaster, please follow these steps to get assistance:

If You Booked Your Flights with Tourlane:

*Contact Customer Service*:

Inform our customer service about the need to reschedule your flights due to the wildfire. Provide them with your booking reference and details of the affected flights. They can assist you in coordinating with the airline and making the necessary changes to your itinerary.

If You Booked Your Own Flights:

*Contact the Airline*:

Reach out to the airline directly to inform them of the situation and request a rescheduling of your flights. Airlines often have policies in place for natural disasters and may offer flexibility in rebooking.

*Check Your Travel Insurance*:

If you have travel insurance, review your policy to see if it covers trip interruptions due to natural disasters. Contact your insurance provider for assistance with rebooking and any potential compensation.

*Contact Customer Service*:

Inform our customer service about the need to reschedule your flights due to the wildfire. Provide them with your booking reference and details of the affected flights. They can assist you in coordinating and making the necessary changes to your itinerary.

You can contact us through our customer service portal. We will help you navigate the situation and ensure that your travel plans are adjusted accordingly.

By following these steps, you can better manage the impact on your travel plans and receive the necessary assistance to reschedule your flights.